Tesla Asks Model Y Owner To Tow Burned-Out Car To Service Center

Have you ever wondered what happens if a Tesla car catches fire? Well, a Model Y owner in Colorado got a first-hand experience of how the company handles such situations. After their car caught on fire, the owner of the Model Y called Tesla to inform them of the incident. Strangely, the company’s response wasn’t to dispatch a tow truck but instead asked the owner to tow the burned-out car to the nearest service center themselves.

Thankfully, no one was hurt in the incident, and the owner managed to get the Model Y to the service center. According to Tesla, the car had caught fire due to damage sustained from an accident. The company also claims that they advised the owner to get the car towed, but the owner declined the offer and decided to tow the car themselves.

This incident raises several questions such as, why didn’t Tesla send a tow truck? And, if Tesla’s initial response was to advise the owner to get the car towed, why did they later ask them to tow the car themselves?

As electric vehicles continue to grow in popularity, the issue of how car manufacturers handle fires and accidents will become increasingly important. It’s crucial that companies like Tesla have effective guidelines and protocols in place to deal with such incidents promptly and efficiently. Hopefully, the company will have learned from this situation and improve their response in the future.

In summary, a Tesla Model Y caught fire due to accident damage, and the company asked the owner to tow the burned-out car to a service center instead of dispatching a tow truck. This incident highlights the importance of protocols and response guidelines for car manufacturers dealing with accidents and fires involving electric vehicles.